Swan Stories - May 2016

Press Releases

2016 (12)

2015 (7)

2014 (39)

2013 (46)

2012 (37)

Congratulations Rolling Fork, MS!

I would like to give a comment to the manager and the store at the fred’s in Rolling Fork, I believe his name is Tim. Everytime that I come to this store, the customer service is great, the store looks immaculate, with everything neat and in its correct place. I don’t usually comment on a store because a lot of stores in my opinion weren’t worth commenting on, in this case I’ll make an exception. Keep up the good work Tim and your crew and I will shop at this store in the future.

Congratulations Chickamauga, GA!

I have shopped at the Chickamauga, GA fred’s since it opened. I have always been a happy customer. However the store has improved significantly since Patrick O’Neal became the Store Manager. The product selection is excellent. The employees are customer focused and very polite. The parking lot has been improved. Patrick is such an exceptional leader and hard worker. Please recognize Patrick for all that he does and the many skills and talents he brings to the table. Patrick and the Chickamauga, GA store are assets to your organization.

Congratulations Jonesboro, LA!

I had the best experience at the fred’s in Jonesboro. The store was so clean and well maintained. The lady that helped, Sandy, was very knowledgeable about the store and the location of everything. I noticed while I was there that she was a very hard worker, and was always getting something done or helping customers. It is very rare to find that kind of worker these days, and I wanted to compliment her on a job well done.

Congratulations Greensboro, GA!

I travel through Greensboro on business quite frequently, and being the spend-thrift that I am, I often stop at your fred’s store there. Over the past several years, I’ve become acquainted with Melody and Miranda, as I see them both a good deal maybe twice a month or more. Each and every time, they greet me as if I’m family. Their attentiveness, professionalism, and friendly overall demeanor are a credit to your company. I have never seen them in an idle mode. Both of them seem to be immersed in their duties throughout the store; so much so, I actually go on a hunt for them, so I don’t miss their welcoming smiles. I always look forward to my visits to Greensboro, and even more so, because I tend to look forward to my short visits and chats with both Melody and Miranda.

Congratulations Bayou La Batre, AL!

Was shopping in your store in Bayou La Batre and I went to the cashier up front because everyone was too busy. So finally the cashier called for Lorie to help me. She came to the front and was more than willing to help me. I tried to apologize for taking up her time and Lorie would not have it. She stated any time I need her she would be there, to just call for her. I was very impressed, good customer service. Thank you!

Congratulations Rome, GA!

This is absolutely the BEST fred’s store I have shopped in. The employees at this store should be the model for all fred’s stores’ customer service. Friendly, courteous, knowledgeable, helpful and genuinely caring employees are the core of this outstanding store. I would like to offer a huge THANK YOU to the employees of fred’s Redmond Circle, Rome, GA!

Congratulations Rainbow City, AL!

The store manager Louann and an employee name Glenn were so helpful to me and my grandmother on Thursday night. My grandmother is on oxygen and she got sick in the middle of the store. The manager and Glenn cleaned the mess up and got my grandmother a wheel chair. They sat with her while I paid for our stuff and they helped us out to the car, the store manager stood beside my grandmother and even helped her in the car while I put our stuff in. They need to be recognized for a great experience at this store, they are so friendly and awesome, thank you Louann and Glenn.

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