Frequently Asked Questions

How do I find a store near me?
We have over 650 fred’s stores in the southeast region. To find the fred’s closest to you, click on "Find a Store" in the menu bar at the top and enter your location in the search box.

What is fred's policy on matching competitor's ad prices?
The item being matched must be featured in a current competitor's advertising circular or newspaper ad. The customer must present the competitor's ad to the checkout before ringing up the items. The item must be an identical item; including pack, size, brand, flavor, etc.

Excluded Items

  • Buy 1, get 1 free promotions are not included in the program.
  • Clearance or discounted promotions are not included in the program.
  • Percent off department-wide or category-wide promotions are not included in the program.
  • Promotional purchases based on minimum purchase requirements are not included in the program. For example; 50¢ soda's with a $10.00 purchase would not be included.
  • Internet ads and/or promotions are not included in this program.

Restrictions

  • Competitor's featured limits will apply.
  • When matching a competitor's ad, a coupon can be used, but it is not subject to doubling.

Why can't I view fred’s Website properly?
It could be because you are using an older Web browser. You may want to upgrade your browser.

Can I view the fred’s advertisement online?
Yes, our latest fred’s circular can easily be viewed on-line. Click here to view our most recent specials. You are guaranteed to find low prices at fred’s!

I have a question/comment about my local fred’s.
For specific questions or comments about your fred’s please call your local store. For the phone number of the nearest store, just enter your zip code at the top of the home page. You can also contact fred’s Home Office with any ideas or comments about your fred’s store. Just click here to contact us.

What is fred’s coupon policy?
A manufacturer's coupon is a coupon for cents off, which customers obtain from newspapers, magazines, internet, direct mailings, etc. It is valid at any fred’s store that carries the specific item featured on the coupon. Coupons that have been copied or reproduced will not be accepted. This includes black and white, as well as color, copies. Coupons that offer "Free" products will be accepted. Buy one, get one free coupons are accepted.

  1. fred’s will only accept manufacturers' coupons that feature items that we carry. (No competitors' coupons are to be accepted.) The item featured on the coupon must be the exact item that we sell, or we will not accept the coupon. The item must be the same brand, style, flavor, scent or size specified by the coupon.
  2. All valid manufacturers' coupons are accepted at face value at fred’s every day.
  3. ON SATURDAYS ONLY fred’s will double the face value of manufacturers' coupons up to 70 cents. 70 cent coupons will be doubled. (ONLY one coupon per identical item is doubled; ONLY one identical coupon will be doubled per customer per Saturday.) For Example: A customer may purchase four tubes of Crest toothpaste; if they have more than one coupon for the toothpaste, the first coupon will be doubled and the additional coupons will be taken at face value. If the customer wishes to purchase more than one flavor of an item and the coupon lists a variety of flavors, only one identical coupon will be doubled and the additional coupons will be taken at face value.
  4. No money will be returned for coupons that exceed the price of the product.
  5. Tobacco coupons cannot be doubled regardless of the face value of the coupon.
  6. Coupons that are expired ARE NOT accepted. If the coupon is presented the DAY it expires, the coupon will be accepted.

What is fred’s return policy?
If you are not fully satisfied with your fred’s purchase, return it to any fred’s store with the original sales receipt for a full refund. Don’t worry if you don’t have a receipt. fred’s will exchange your purchase for some other item in the store.

What is the address for fred’s headquarters?
fred’s headquarters is located in Memphis, Tennessee. The address is:

fred’s Inc.
4300 New Getwell Rd.
Memphis, TN 38118
901-365-8880

Where can I see fred’s annual report?
fred’s annual report can be viewed on-line in our Investor Relations section.

Does my fred’s have a pharmacy?
Enter your zip code at the top of the home page to find all of our fred’s Pharmacy locations near you.

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